Greeting Guests: Warmly welcoming guests as they arrive, providing a positive first impression of the establishment. Seating Guests: Escorting guests to their tables, providing menus, and assisting with seating arrangements. Assisting with Reservations: Managing reservation lists, checking guests in, and coordinating seating according to reservation times. Providing Information: Answering guest inquiries about the venue, menu options, special events, or services offered. Coordinating with Staff: Communicating with servers, bartenders, and other staff members to ensure smooth guest flow and service. Maintaining Waiting Areas: Keeping waiting areas clean, organized, and comfortable for guests who may need to wait for a table. Handling Complaints: Addressing guest complaints or concerns in a courteous and professional manner, and escalating issues to management if necessary. Upselling and Promotions: Informing guests about special promotions, menu items, or events to increase sales and enhance guest experience. Assisting with Special Requests: Accommodating special requests from guests, such as dietary restrictions, seating preferences, or special occasions. Cash Handling: Handling cash transactions for reservations, deposits, or payments for services rendered. Providing Directions: Offering assistance to guests with directions or recommendations for local attractions, transportation, or accommodations. Ensuring Guest Satisfaction: Ensuring that guests have a positive experience from arrival to departure, and addressing any issues promptly to ensure guest satisfaction.