Greeting Guests: The primary role is to warmly welcome guests as they enter the establishment. This could be a restaurant, hotel, event venue, or any place where visitors are received. Providing Information: Offering basic information about the establishment, such as location of facilities, services offered, and any current promotions or events. Seating Guests: In a restaurant or event venue, the Welcome Girl may assist in seating guests, ensuring they are comfortable and have a pleasant dining or event experience. Managing Waiting Areas: If there's a waiting area, the Welcome Girl may oversee it, ensuring guests are attended to promptly and kept informed about wait times. Handling Inquiries: Responding to inquiries from guests, whether in person, over the phone, or via email, and directing them to the appropriate staff member if needed. Assisting with Reservations: Taking reservations, managing reservation systems, and confirming bookings for guests. Maintaining a Positive Atmosphere: Creating a welcoming and friendly atmosphere for guests, helping to set the tone for their experience at the establishment. Multitasking and Problem-Solving: Being able to handle multiple tasks simultaneously, such as managing guest arrivals, answering phone calls, and addressing any issues or concerns that arise. Professional Appearance and Demeanor: Presenting oneself in a professional manner, with a neat appearance, friendly demeanor, and excellent communication skills. Teamwork: Collaborating with other staff members, such as servers, managers, and other front-of-house personnel, to ensure smooth operations and exceptional customer service.