Waiter Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 27 May 2024

Job description

. Greeting and Seating Guests: Warmly welcoming guests as they arrive at the restaurant, escorting them to their tables, and presenting menus. Assisting guests with seating arrangements, offering recommendations, and accommodating special requests or preferences. 2. Taking Orders: Taking food and beverage orders from guests accurately and efficiently, using knowledge of menu items and specials to make recommendations. Recording orders using order-taking systems or handheld devices, ensuring accuracy and completeness. 3. Serving Food and Beverages: Serving food and beverages to guests promptly and professionally, following established service standards and presentation guidelines. Ensuring that orders are served correctly and that any special requests or dietary restrictions are accommodated. 4. Anticipating and Fulfilling Guest Needs: Anticipating guests' needs throughout their dining experience and providing attentive service, such as refilling drinks, clearing empty plates, and offering additional condiments or utensils. Checking in with guests regularly to ensure satisfaction with their meals and address any concerns or requests promptly. 5. Handling Payments: Presenting bills to guests, processing payments accurately, and providing change or processing credit card transactions. Thanking guests for their patronage and inviting them to return as they prepare to leave the restaurant. 6. Maintaining Cleanliness and Organization: Ensuring that tables, chairs, and dining areas are clean, tidy, and presentable at all times. Assisting with clearing and resetting tables, restocking condiments, and maintaining cleanliness of service areas. 7. Collaborating with Kitchen and Bar Staff: Communicating guests' orders and special requests to kitchen and bar staff, ensuring accurate and timely preparation of food and beverages. Coordinating with kitchen and bar staff to ensure efficient service and smooth workflow during peak periods. 8. Upholding Health and Safety Standards: Adhering to health and safety regulations and guidelines, including proper food handling, sanitation, and personal hygiene practices. Reporting any safety hazards, equipment malfunctions, or maintenance issues to supervisors or management promptly. 9. Providing Exceptional Customer Service: Interacting with guests in a friendly, professional manner, building rapport, and creating a welcoming atmosphere. Resolving guest complaints or concerns diplomatically and efficiently, seeking assistance from supervisors or management when necessary.