Greeting and Seating Guests: Welcome guests as they arrive, escort them to their tables, and assist with seating arrangements. Provide menus and inform guests of any specials or promotions. Taking Orders: Take food and beverage orders from guests, accurately recording their selections and any special requests. Provide recommendations and answer questions about menu items, ingredients, and preparation methods. Serving Food and Drinks: Deliver food and beverages to guests' tables promptly and courteously. Ensure accuracy in orders and presentation of dishes. Accommodate any special dietary needs or preferences. Upselling and Recommending: Suggest additional menu items, appetizers, desserts, or beverages to enhance the dining experience and increase sales. Offer wine or beverage pairings with menu selections. Maintaining Cleanliness: Keep dining areas clean, organized, and presentable at all times. Clear tables, clean spills, and reset tables for the next guests. Monitor and restock condiments, napkins, and utensils as needed. Handling Payments: Present bills to guests, process payments, and provide accurate change or process credit card transactions. Thank guests for their patronage and invite them to return. Customer Service: Provide attentive and personalized service to guests, anticipating their needs and preferences. Address any concerns or complaints promptly and professionally, seeking assistance from management if necessary. Product Knowledge: Have a thorough understanding of the resort's menu offerings, including ingredients, preparation methods, and dietary information. Stay informed about daily specials, promotions, and seasonal menu changes. Teamwork: Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and efficient service. Communicate effectively with colleagues to coordinate orders and guest requests. Upselling and Recommending: Suggest additional menu items, appetizers, desserts, or beverages to enhance the dining experience and increase sales. Offer wine or beverage pairings with menu selections.