Waiter Job in Idukki

Idukki, Kerala Full Time Date: 05 June 2024

Job description

Greeting Guests: Waiters warmly welcome guests as they arrive, escorting them to their tables and providing menus. They may engage in small talk and make guests feel comfortable and valued. Taking Orders: Waiters take food and beverage orders from guests, accurately recording their selections and any special requests or dietary restrictions. They may also provide recommendations and describe menu items to assist guests in making choices. Delivering Food and Drinks: Waiters serve food and drinks to guests in a timely and professional manner, ensuring that orders are correct and presented attractively. They may carry trays of dishes or use serving carts to transport items to tables. Checking on Guests: Throughout the meal, waiters check on guests to ensure their satisfaction, address any concerns or requests, and refill drinks as needed. They anticipate guests' needs and provide attentive service without being intrusive. Handling Payments: Waiters present bills to guests, process payments accurately, and provide change or process credit card transactions. They may also split checks or handle group payments according to guests' preferences. Maintaining Cleanliness: Waiters maintain cleanliness and tidiness in the dining area, clearing dirty dishes, wiping tables, and resetting tables for the next guests. They may also assist with basic cleaning tasks such as sweeping or mopping floors. Product Knowledge: Waiters possess in-depth knowledge of the menu, including ingredients, preparation methods, and flavor profiles of dishes and drinks. They can answer questions and provide recommendations based on guests' preferences. Teamwork: Waiters collaborate with kitchen staff, bartenders, and other waitstaff to ensure smooth service and efficient operations. They communicate effectively with colleagues to coordinate orders and address any issues that arise during service. Attention to Detail: Waiters pay attention to detail to ensure accuracy in orders, cleanliness in the dining area, and adherence to service standards. They double-check orders before delivering them to guests and maintain a sharp eye for any issues that may arise. Customer Service Skills: Above all, waiters prioritize providing excellent customer service to ensure guest satisfaction and loyalty. They exhibit professionalism, courtesy, and attentiveness in all interactions, striving to exceed guests' expectations and create memorable dining experiences.