Transport Coordinator Job in Ernakulam

Ernakulam, Kerala Full Time Date: 21 May 2024

Job description

Route Planning and Optimization: Transport Coordinators are responsible for planning and optimizing transportation routes to ensure timely and cost-effective delivery of goods or passengers. This involves analyzing factors such as distance, traffic conditions, fuel efficiency, and delivery schedules to determine the most efficient routes. Carrier Selection: Transport Coordinators select carriers, such as trucking companies, airlines, shipping lines, or public transportation providers, based on factors such as cost, reliability, capacity, and service level agreements (SLAs). They negotiate rates and contracts with carriers to secure transportation services that meet operational requirements. Booking and Scheduling: Transport Coordinators book transportation services and schedule shipments or passenger trips according to customer orders, production schedules, or passenger requirements. They coordinate pickup and delivery times, allocate resources, and ensure that transportation services are aligned with operational needs. Documentation and Compliance: Transport Coordinators prepare and manage transportation documentation, such as bills of lading, shipping manifests, customs documents, and regulatory compliance forms. They ensure that all necessary paperwork is completed accurately and submitted on time to facilitate the movement of goods or passengers across borders or jurisdictions. Tracking and Monitoring: Transport Coordinators track and monitor the status of shipments or passenger trips in real-time using transportation management systems (TMS) or tracking technologies. They proactively identify delays, disruptions, or issues and communicate with relevant parties to resolve problems and minimize impact on operations. Communication and Coordination: Transport Coordinators communicate with carriers, drivers, suppliers, customers, and internal stakeholders to coordinate transportation activities effectively. They provide updates on shipment status, address inquiries or concerns, and facilitate communication between parties involved in the transportation process. Customer Service: Transport Coordinators provide excellent customer service by responding to customer inquiries, providing shipment status updates, and resolving issues or concerns related to transportation services. They ensure that customers receive accurate and timely information and that their transportation needs are met satisfactorily. Problem-Solving and Decision-Making: Transport Coordinators are responsible for resolving transportation-related problems and making decisions to ensure that shipments or passenger trips are completed successfully. They may need to adjust routes, reroute shipments, or arrange alternative transportation services to overcome challenges or disruptions. Cost Management: Transport Coordinators monitor transportation costs, analyze cost drivers, and identify opportunities to reduce expenses while maintaining service quality. They may negotiate freight rates, optimize shipping volumes, and implement cost-saving initiatives to improve transportation cost efficiency. Performance Analysis and Improvement: Transport Coordinators analyze transportation performance metrics, such as on-time delivery rates, transit times, and carrier performance, to identify areas for improvement. They may implement process enhancements, technology upgrades, or training programs to optimize transportation operations and enhance overall performance.