Tour Operator Job in Kayamkulam

Kayamkulam, Kerala Full Time Date: 24 May 2024

Job description

Destination Research: Conducting research on various travel destinations, including tourist attractions, accommodations, transportation options, and local customs and regulations. Itinerary Planning: Designing customized travel itineraries based on client preferences, interests, budget, and duration of stay. Package Development: Creating and promoting travel packages and tours that include transportation, accommodations, meals, activities, and other services. Supplier Management: Negotiating contracts and agreements with airlines, hotels, transportation companies, tour guides, and other suppliers to secure the best rates and services for clients. Reservation Management: Handling reservations and bookings for flights, hotels, tours, activities, and other travel-related services. Customer Service: Providing excellent customer service to clients, including responding to inquiries, addressing concerns, and assisting with travel arrangements before, during, and after the trip. Sales and Marketing: Promoting travel packages through various channels, including online platforms, social media, travel agencies, and direct sales efforts. Financial Management: Managing budgets, pricing strategies, and financial transactions related to tour operations, including invoicing, payments, and reconciliation. Risk Management: Assessing potential risks and safety concerns associated with travel destinations and activities, and implementing risk mitigation measures to ensure the safety and security of clients. Documentation and Compliance: Ensuring compliance with relevant regulations and requirements, including visa and passport regulations, travel insurance, health and safety standards, and industry codes of conduct. Tour Logistics: Coordinating logistics such as transportation, accommodations, meals, and activities to ensure smooth and enjoyable travel experiences for clients. Destination Knowledge: Staying updated with the latest travel trends, local attractions, events, and cultural experiences to provide informed recommendations to clients. Quality Assurance: Monitoring the quality of services provided by suppliers and partners, and addressing any issues or concerns raised by clients during or after the trip. Feedback and Improvement: Collecting feedback from clients about their travel experiences and using this feedback to improve future tours and services. Crisis Management: Developing contingency plans and procedures to handle emergencies, disruptions, or unforeseen events that may occur during travel.