Telecalling Job in Guruvayur

Guruvayur, Kerala Full Time Date: 29 May 2024

Job description

Making Outbound Calls: Initiating phone calls to prospective customers or clients based on a list provided by the company. Introducing Products or Services: Introducing and explaining the features, benefits, and value propositions of the products or services offered by the company. Building Rapport: Establishing a positive rapport with the person on the other end of the line through friendly and engaging conversation. Handling Objections: Addressing any objections or concerns raised by the prospect and providing relevant information to alleviate doubts or objections. Qualifying Leads: Qualifying leads by asking questions to assess the prospect's level of interest, needs, and potential fit for the product or service being offered. Providing Information: Furnishing detailed information about pricing, promotions, terms and conditions, and other relevant details as requested by the prospect. Scheduling Appointments: If applicable, scheduling appointments or follow-up calls with qualified leads for further discussion or demonstration. Recording and Updating Information: Recording all relevant information gathered during the call, such as contact details, conversation notes, and outcomes, in the company's CRM system or database. Following Up: Following up on initial calls or inquiries to nurture leads, provide additional information, and move them through the sales funnel. Meeting Targets: Meeting or exceeding predetermined targets for call volume, conversion rates, and sales outcomes as set by the company. Adhering to Scripts and Guidelines: Following company-provided scripts, guidelines, and compliance regulations while making calls to ensure consistency and professionalism. Continuous Learning and Improvement: Actively seeking feedback, training, and opportunities for skill development to enhance telecalling effectiveness and results.