A telecaller is an individual who has telephonic conversations representing a company, with existing or potential customers. The primary objective of the telecaller job role is to generate leads or sales, depending on the target of the company. The Telecaller will be expected to build rapport with customers, identify their needs, and offer solutions that meet their requirements. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for sales. A telecaller is one who makes outbound calls to inform or promote the company's product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.