Tea Maker Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 27 May 2024

Job description

1. Tea Selection: Offer a diverse selection of teas, including black, green, white, herbal, and flavored varieties, to cater to different tastes and preferences. Source high-quality tea leaves from reputable suppliers, ensuring freshness and authenticity. 2. Brewing Techniques: Master the art of brewing tea using appropriate water temperature, steeping times, and tea-to-water ratios for each type of tea. Use quality tea infusers, teapots, or other brewing equipment to enhance the brewing process and ensure optimal flavor extraction. 3. Customization: Offer customization options such as adjusting brewing strength, adding milk, sweeteners, or flavorings, and serving tea hot or iced based on customer preferences. Provide recommendations and guidance to customers on tea selection and customization options. 4. Presentation: Serve tea in elegant teacups or mugs, garnished with lemon slices, mint leaves, or other decorative elements to enhance the visual appeal. Pay attention to presentation details such as cleanliness of serving vessels and precision in pouring and serving. 5. Customer Service: Interact with customers in a friendly and attentive manner, providing personalized service and addressing any questions or concerns they may have. Anticipate and fulfill customer needs promptly, ensuring they have a pleasant and memorable tea-drinking experience. 6. Cleanliness and Hygiene: Maintain a clean and organized tea station, including regularly cleaning brewing equipment, teapots, cups, and saucers. Adhere to food safety and hygiene regulations, including proper handwashing, sanitization of equipment, and storage of tea leaves. 7. Knowledge of Tea: Have a good understanding of different types of tea, including their flavor profiles, brewing methods, and health benefits. Provide information to customers about the origin, processing, and characteristics of various teas to enhance their appreciation and enjoyment. 8. Upselling and Promotion: Suggest complementary items such as pastries, cookies, or sandwiches to accompany tea orders and enhance the overall experience. Promote seasonal or specialty teas through signage, social media, or special promotions to attract customers and increase sales. 9. Continuous Learning: Stay informed about current trends and innovations in the tea industry, including new tea varieties, blends, and brewing techniques. Attend tea tastings, workshops, or training sessions to expand knowledge and skills in tea preparation and service.