Store Manager Job in Thrissur

Thrissur, Kerala Full Time Date: 30 May 2024

Job description

Overall Store Management: The Store Manager is responsible for the overall management and supervision of the store, including staffing, inventory management, sales performance, and customer service. Staffing and Scheduling: They recruit, hire, train, and supervise store staff, including sales associates, cashiers, and stock clerks. They develop work schedules, assign tasks, and provide guidance and support to ensure that staff perform their duties effectively. Sales and Revenue Generation: The Store Manager sets sales targets and develops strategies to achieve them. They monitor sales performance, analyze trends, and implement promotional activities or sales incentives to drive revenue growth. Inventory Management: They oversee inventory levels, ordering, and replenishment to ensure adequate stock levels and minimize stockouts or overstocks. They conduct regular inventory counts, track merchandise movement, and manage stock rotation and clearance processes. Visual Merchandising: Store Managers oversee the layout, presentation, and visual appeal of merchandise displays to attract customers and maximize sales opportunities. They ensure that displays are organized, well-stocked, and visually appealing in accordance with company standards. Customer Service: They ensure that customers receive prompt, courteous, and knowledgeable assistance from store staff. They address customer inquiries, complaints, and feedback promptly and effectively to ensure customer satisfaction and loyalty. Operational Efficiency: Store Managers optimize store operations to maximize efficiency and productivity. They establish and enforce operational procedures, policies, and guidelines related to cash handling, security, safety, and cleanliness. Financial Management: They manage the store budget, expenses, and profitability, ensuring that financial targets are met or exceeded. They analyze financial reports, monitor expenses, and identify cost-saving opportunities to improve store profitability. Compliance: Store Managers ensure compliance with company policies, procedures, and standards, as well as legal and regulatory requirements. They stay updated on industry trends, market conditions, and competitor activities to remain competitive in the marketplace. Training and Development: They provide ongoing training, coaching, and development opportunities to store staff to enhance their skills, knowledge, and performance. They conduct performance evaluations, provide feedback, and recognize and reward outstanding performance. Community Engagement: Store Managers engage with the local community to build relationships, foster goodwill, and support community initiatives or events. They represent the store at local events, sponsorships, or partnerships to enhance the store's reputation and visibility. Communication: Store Managers maintain open and effective communication with store staff, senior management, and corporate headquarters. They relay important information, updates, and directives to staff and seek input or feedback from employees as needed.