Service Manager Job in Kasargod

Kasargod, Kerala Full Time Date: 07 May 2024

Job description

The Automobile Service Station Manager will supervise all areas of service station operation including overseeing employee scheduling and performance, purchasing and receiving, and day-to-day tasks related to automobile filling, maintenance, and repair services. Maintain inventory by monitoring stock levels, ordering parts and supplies, and overseeing the organization of the parts department. Manage customer inquiries and complaints, resolving issues promptly and ensuring their satisfaction. The role of service managers is extensive, including hiring, training and performance management. They also develop and implement service strategies to meet customers' needs and improve service quality. Additionally, they monitor service metrics, analyse customer feedback and address any gaps or areas for improvement.