Customer Interaction: Engage with customers in a friendly, courteous, and professional manner. Greet customers as they enter the store or approach the sales area. Assist customers in finding products or services that meet their needs and preferences. Provide product information, answer questions, and address any concerns or objections raised by customers. Build rapport with customers to establish trust and foster long-term relationships. Product Knowledge: Develop a thorough understanding of the products or services offered by the company. Stay updated on product features, specifications, pricing, promotions, and special offers. Demonstrate product features, benefits, and usage to customers to highlight value and suitability. Educate customers on product warranties, guarantees, and after-sales support services. Sales Techniques: Use effective sales techniques to persuade customers to make purchases. Recommend complementary products or upsell additional items to increase sales revenue. Overcome objections and address customer concerns by presenting solutions or alternatives. Close sales transactions efficiently and accurately, including processing payments and issuing receipts. Customer Service: Provide exceptional customer service before, during, and after the sale. Ensure customer satisfaction by addressing complaints, resolving issues, and following up on inquiries or feedback. Assist customers with product returns, exchanges, or refunds according to company policies. Handle customer inquiries via phone, email, or in-person communication channels promptly and professionally. Inventory Management: Monitor and maintain adequate stock levels of products on the sales floor. Replenish merchandise as needed and arrange product displays to attract customers' attention. Conduct regular inventory checks and assist with stock-taking activities to ensure accuracy and prevent stockouts or overstock situations. Sales Reporting: Keep accurate records of sales transactions, including sales volumes, revenue generated, and customer information. Prepare sales reports, summaries, or forecasts to track performance against sales targets and objectives. Communicate sales-related information to management, such as trends, customer preferences, and competitor activities. Team Collaboration: Collaborate with colleagues and team members to achieve sales targets and deliver exceptional customer service. Share product knowledge, sales techniques, and best practices with team members to enhance overall performance. Support other departments or team members as needed, such as assisting with promotional events or providing backup coverage during busy periods. Professional Development: Continuously develop sales skills and product knowledge through training programs, workshops, or self-study. Stay informed about industry trends, market conditions, and competitor offerings to remain competitive and adaptable. Seek feedback from supervisors or mentors to identify areas for improvement and strive for personal and professional growth.