Sales Staff Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 23 April 2024

Job description

Prospecting and Lead Generation: You identify and prospect potential customers through various channels, such as cold calling, networking, referrals, and online research. You generate leads and opportunities to build a pipeline of potential customers. Customer Relationship Building: You establish and maintain relationships with customers to understand their needs, preferences, and buying behaviors. You build rapport, trust, and credibility to become a trusted advisor and partner to customers. Product Knowledge: You have a deep understanding of the products or services you are selling, including features, benefits, pricing, and competitive advantages. You can effectively communicate product value propositions and address customer questions or objections. Sales Presentations and Demonstrations: You deliver compelling sales presentations or demonstrations to showcase product features and benefits to potential customers. You tailor your presentations to address customer needs and pain points and highlight how your product or service can solve their problems. Negotiation and Closing: You negotiate terms, pricing, and contracts with customers to secure sales and achieve revenue targets. You handle objections, overcome obstacles, and close deals effectively while ensuring customer satisfaction and loyalty. Sales Follow-Up: You follow up with leads and prospects to nurture relationships, provide additional information, and overcome objections. You maintain regular communication with customers throughout the sales process to keep them engaged and informed. Sales Administration: You handle administrative tasks related to sales, such as updating CRM systems, preparing sales reports, and managing sales documentation. You ensure that sales records are accurate and up-to-date for tracking and reporting purposes. Customer Service and Support: You provide excellent customer service and support to customers before, during, and after the sales process. You address customer inquiries, resolve issues, and ensure customer satisfaction to build long-term relationships and repeat business. Market Research and Feedback: You gather market intelligence and customer feedback to identify trends, opportunities, and challenges. You provide insights and recommendations to management based on customer feedback and market research to improve products, services, and sales strategies. Continuous Learning and Improvement: You stay updated on industry trends, product knowledge, and sales techniques through training, workshops, and professional development opportunities. You continuously improve your sales skills and knowledge to achieve better results and performance.