Sales Staff Job in Ayoor

Ayoor, Kerala Full Time Date: 27 May 2024

Job description

Customer Outreach: Proactively reach out to potential customers via phone calls, emails, or other communication channels to introduce products or services and generate sales leads. Respond promptly to inbound inquiries from prospective customers and provide information, pricing, and assistance as needed. 2. Product Knowledge: Develop a deep understanding of the products or services offered by the company, including features, benefits, pricing, and competitive advantages. Articulate product value propositions clearly and effectively to customers and address any questions or objections they may have. 3. Sales Presentations: Conduct sales presentations or demonstrations via phone or online platforms to showcase product features, benefits, and use cases to prospective customers. Customize presentations to address the specific needs, interests, and pain points of individual customers. 4. Relationship Building: Build and maintain positive relationships with customers by providing attentive, personalized service and demonstrating a genuine interest in their needs and preferences. Follow up with customers after sales interactions to ensure satisfaction, address any concerns, and nurture long-term relationships. 5. Sales Quoting and Negotiation: Prepare and present sales quotes, proposals, and contracts to customers, outlining pricing, terms, and conditions of sale. Negotiate with customers to reach mutually beneficial agreements, addressing pricing, payment terms, and any other relevant factors. 6. Pipeline Management: Manage a sales pipeline effectively by tracking leads, opportunities, and customer interactions in CRM or sales tracking software. Prioritize sales activities based on lead quality, likelihood of conversion, and potential revenue impact. 7. Sales Forecasting and Reporting: Provide regular updates and reports on sales performance, including key metrics such as sales revenue, conversion rates, and sales pipeline status. Forecast sales projections and trends based on historical data, market analysis, and current sales activity. 8. Team Collaboration: Collaborate closely with other sales team members, as well as marketing, product, and customer support teams, to align sales efforts with overall business objectives. Share best practices, insights, and feedback with colleagues to continuously improve sales processes and performance. 9. Adaptability and Resilience: Adapt quickly to changing market conditions, customer preferences, and business priorities, adjusting sales strategies and tactics as needed to achieve sales targets. Demonstrate resilience and perseverance in overcoming objections, rejection, and challenges encountered during the sales process. 10. Continuous Learning: Stay informed about industry trends, competitor offerings, and sales techniques through ongoing training, self-study, and participation in sales workshops or seminars. Seek feedback from managers, peers, and customers to identify areas for improvement and actively work to enhance sales skills and knowledge.