Sales Executive Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 06 May 2024

Job description

Customer Acquisition: Identify and prospect potential customers through various channels such as cold calling, networking, referrals, and attending industry events. Research and understand the needs, pain points, and buying behaviors of prospective customers to tailor sales pitches and solutions accordingly. Lead Generation and Qualification: Generate leads through inbound inquiries, marketing campaigns, website visits, and other lead generation activities. Qualify leads by assessing their level of interest, budget, authority, need, and timeline (BANT criteria) to prioritize sales efforts and focus on high-potential opportunities. Sales Presentations and Demonstrations: Conduct sales presentations, product demonstrations, and solution consultations to showcase the value proposition of products or services to potential customers. Address customer objections, questions, and concerns effectively to build trust and credibility and overcome barriers to closing the sale. Sales Negotiation and Closing: Negotiate pricing, terms, and contracts with customers to reach mutually beneficial agreements and close sales deals. Follow up with prospects, provide additional information or clarifications as needed, and secure commitments to move forward in the sales process. Relationship Management: Build and maintain strong relationships with existing customers to foster loyalty, retention, and repeat business. Provide ongoing support, assistance, and communication to ensure customer satisfaction and address any issues or concerns in a timely manner. Pipeline Management: Manage sales pipeline and opportunities using CRM (Customer Relationship Management) software to track progress, update status, and forecast revenue. Prioritize and manage time effectively to focus on high-value opportunities and meet or exceed sales targets and quotas. Market Intelligence and Feedback: Gather market intelligence, competitor insights, and customer feedback to inform sales strategies, product development, and marketing initiatives. Share insights, trends, and customer feedback with internal teams such as product management, marketing, and customer support to drive continuous improvement and innovation. Sales Reporting and Analysis: Prepare regular sales reports, performance dashboards, and sales forecasts to monitor progress, track key metrics, and identify areas for improvement. Analyze sales data, trends, and patterns to identify opportunities for optimization, expansion, or refinement of sales tactics and strategies. Professional Development: Continuously enhance sales skills, product knowledge, and industry expertise through training programs, workshops, and self-study. Stay updated on market trends, industry developments, and best practices in sales techniques and methodologies to maintain a competitive edge. Ethical Conduct: Conduct all sales activities with integrity, honesty, and professionalism, adhering to ethical standards and compliance with company policies, industry regulations, and legal requirements.