Sales Executive Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 25 April 2024

Job description

Prospecting and Lead Generation: Identify potential customers and generate leads through various channels such as cold calling, networking, referrals, and online research. Build and maintain a pipeline of prospects to achieve sales targets. Client Acquisition: Reach out to leads and prospects to introduce the company's products or services, understand their needs and requirements, and offer solutions that meet their objectives. Present product demonstrations, conduct sales presentations, and address customer inquiries to convert leads into customers. Relationship Building: Develop and maintain strong relationships with clients by providing personalized attention, understanding their business challenges, and offering value-added solutions. Build trust and credibility with clients through regular communication, follow-up, and responsiveness. Sales Negotiation: Negotiate terms, pricing, and contracts with clients to close deals and secure new business. Address objections, overcome obstacles, and articulate the value proposition of the company's products or services to win customer confidence and commitment. Account Management: Serve as the primary point of contact for existing clients, managing their accounts and addressing their ongoing needs, inquiries, and concerns. Identify opportunities for upselling, cross-selling, and renewals to maximize customer lifetime value and revenue. Market Research: Stay informed about market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation. Gather market intelligence, analyze customer needs, and adapt sales strategies accordingly to stay ahead of the competition. Sales Planning and Strategy: Develop and implement sales plans, strategies, and tactics to achieve sales targets and objectives. Set realistic goals, prioritize activities, and allocate resources effectively to maximize sales performance and results. Sales Reporting: Track and monitor sales activities, performance metrics, and key performance indicators (KPIs) to measure progress towards sales targets and goals. Prepare sales reports, forecasts, and analyses to provide insights and recommendations for improvement. Customer Feedback: Gather feedback from customers about their experiences with the company's products or services. Listen to customer concerns, suggestions, and feedback and relay them to the appropriate departments to improve product quality, service delivery, and customer satisfaction. Continuous Learning: Stay updated on industry trends, product knowledge, sales techniques, and best practices through training, workshops, and professional development opportunities. Continuously refine and improve your sales skills and knowledge to enhance your effectiveness as a Sales Executive. Team Collaboration: Collaborate with cross-functional teams such as marketing, product development, and customer support to align sales efforts with overall business objectives. Share insights, coordinate activities, and leverage resources to drive collective success. Customer Success: Focus on ensuring customer success and satisfaction by delivering exceptional service, providing ongoing support, and addressing customer needs throughout the sales process and beyond. Build long-term relationships with customers to foster loyalty and advocacy.