Restaurant Manager Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 19 April 2024

Job description

Staff Management: Hire, train, schedule, and supervise restaurant staff, including servers, cooks, bartenders, and hosts/hostesses. Provide ongoing training, coaching, and performance feedback to ensure high standards of service and professionalism. Customer Service: Ensure excellent customer service by greeting guests, addressing their inquiries and concerns, and resolving any issues that may arise during their dining experience. Foster a welcoming and hospitable atmosphere to enhance customer satisfaction and loyalty. Menu Development: Collaborate with chefs and culinary staff to develop and update menus, including selecting dishes, pricing items, and planning seasonal specials or promotions. Ensure that menu offerings meet customer preferences, dietary requirements, and quality standards. Food and Beverage Quality Control: Monitor the quality and presentation of food and beverages served to guests, ensuring that they meet established standards of taste, appearance, and portion size. Address any issues related to food quality or consistency promptly and effectively. Inventory Management: Manage inventory levels of food, beverages, and supplies to minimize waste and control costs. Conduct regular inventory counts, place orders with suppliers, and monitor stock rotation to ensure freshness and availability of products. Financial Management: Develop and manage budgets, including forecasting revenue, tracking expenses, and analyzing financial performance. Implement cost-control measures and strategies to maximize profitability while maintaining high-quality standards. Operational Efficiency: Streamline restaurant operations to improve efficiency and productivity. Optimize workflow, implement systems and procedures, and utilize technology solutions to enhance service delivery and reduce operational bottlenecks. Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations and standards, including food safety guidelines, cleanliness protocols, and occupational health requirements. Conduct regular inspections and audits to maintain a safe and hygienic environment. Marketing and Promotion: Develop and implement marketing strategies to attract new customers and retain existing ones. Utilize digital marketing, social media, promotions, and loyalty programs to increase restaurant visibility and drive sales. Community Engagement: Engage with the local community to build relationships and support initiatives that align with the restaurant's values and objectives. Participate in community events, sponsorships, and charitable activities to enhance the restaurant's reputation and goodwill. Vendor and Supplier Management: Build and maintain relationships with vendors, suppliers, and service providers to ensure timely delivery of quality products and services. Negotiate contracts, monitor performance, and seek opportunities for cost savings or value-added benefits. Continuous Improvement: Continuously assess and evaluate restaurant operations, customer feedback, and industry trends to identify areas for improvement and innovation. Implement changes, updates, and enhancements to enhance the overall dining experience and achieve business objectives.