A restaurant captain typically serves as a senior member of the waitstaff team, responsible for overseeing the service and ensuring that guests have an exceptional dining experience Supervision and Training: A restaurant captain often supervises the waitstaff, hosts, and other service personnel. They may train new employees, delegate tasks, and ensure that all staff members understand their roles and responsibilities. Guest Relations: Captains are often the main point of contact for guests, ensuring they are welcomed, seated comfortably, and attended to promptly. They handle guest inquiries, requests, and complaints, aiming to resolve issues and ensure guest satisfaction.