Greeting Visitors: Receptionists are often the first point of contact for visitors, clients, or customers entering an organization. They greet them in a friendly and professional manner. Answering Calls: They handle incoming phone calls, directing them to the appropriate person or department. This involves taking messages and providing basic information as needed. Scheduling Appointments: Receptionists manage appointments and meetings for staff members, ensuring schedules are coordinated efficiently. Handling Correspondence: They may sort and distribute mail and email, as well as draft responses or forward messages to the appropriate individuals. Maintaining Records: Receptionists often maintain visitor logs, appointment books, and other records to track activities within the organization. Providing Information: They serve as a source of information for visitors and callers regarding the organization’s services, products, and policies. Assisting with Administrative Tasks: Receptionists may assist with various administrative tasks such as data entry, filing, photocopying, and organizing documents. Supporting Security: They monitor and control access to the premises, ensuring security procedures are followed and visitors are authorized. Handling Special Requests: Receptionists may handle special requests or inquiries from visitors or staff, providing assistance or directing them to appropriate resources. Maintaining Reception Area: They keep the reception area tidy and presentable, ensuring a welcoming environment for visitors.