Receptionist Job in Palakkad

Palakkad, Kerala Full Time Date: 17 May 2024

Job description

Greeting Visitors: Welcome visitors, clients, and guests as they arrive at the office or establishment. Provide a warm and friendly greeting, and direct them to the appropriate person or area. Answering Phone Calls: Handle incoming phone calls, take messages, and transfer calls to the appropriate individuals or departments. Provide information, answer inquiries, and assist callers with their needs. Scheduling Appointments: Manage appointment schedules for clients, customers, and staff members. Coordinate meetings, conference calls, and appointments, and update calendars as needed. Managing Email and Correspondence: Monitor and respond to emails, faxes, and other correspondence in a timely and professional manner. Distribute incoming mail and packages to the appropriate recipients. Maintaining Reception Area: Keep the reception area clean, organized, and presentable at all times. Ensure that reading materials, brochures, and promotional materials are stocked and neatly displayed. Providing Information and Assistance: Serve as a source of information and assistance for visitors and clients. Provide directions, answer questions, and offer assistance with any inquiries or requests. Handling Administrative Tasks: Assist with various administrative tasks such as filing, data entry, photocopying, and scanning documents. Update databases, spreadsheets, and other records as needed. Managing Office Supplies: Monitor inventory levels of office supplies and replenish supplies as needed. Place orders for office supplies, equipment, and materials as directed by management. Security and Access Control: Monitor access to the premises and ensure that visitors sign in and out as required. Follow security procedures and protocols to maintain a safe and secure environment. Coordinating Meetings and Events: Assist with the coordination of meetings, conferences, and events. Reserve meeting rooms, arrange catering services, and coordinate logistics as needed. Customer Service: Provide exceptional customer service to all visitors, clients, and staff members. Address inquiries and concerns promptly and professionally, and ensure that all interactions are handled with courtesy and respect. Multitasking and Prioritizing: Manage multiple tasks and priorities efficiently in a fast-paced environment. Remain calm and composed under pressure, and adapt quickly to changing circumstances or unexpected situations.