Greeting and Welcoming Visitors: You would greet visitors, clients, and employees as they arrive at the office or organization, offering a warm and professional welcome. This sets a positive tone for their interaction and helps create a favorable impression of the organization. Answering Phone Calls: You would handle incoming phone calls, answering general inquiries, transferring calls to the appropriate person or department, taking messages accurately, and providing information as needed. It's important to handle calls promptly and courteously. Managing Correspondence: You might be responsible for receiving and distributing incoming mail, packages, and deliveries. Additionally, you may assist with outgoing mail and shipping tasks, ensuring that items are addressed and dispatched correctly. Scheduling and Managing Appointments: You would schedule appointments, meetings, and conference room bookings for employees and clients using scheduling software or calendars. This requires attention to detail and effective communication to coordinate schedules and ensure that appointments are set up accurately. Maintaining Reception Area: You would ensure that the reception area is clean, organized, and presentable at all times. This includes tidying up the waiting area, restocking supplies such as brochures or reading materials, and arranging seating for visitors. Providing Information and Assistance: You would provide information to visitors and callers about the organization, its services, and its location. Additionally, you may assist visitors with completing forms or paperwork, providing directions or instructions, and addressing any questions or concerns they may have. Handling Administrative Tasks: You may assist with various administrative tasks such as data entry, filing, photocopying, scanning, and other clerical duties as needed. This helps to support the smooth operation of the office or organization. Maintaining Security: You would monitor access to the premises, ensuring that visitors sign in and out as required and that security protocols are followed. This may include issuing visitor badges or access cards and notifying appropriate personnel of any security concerns or emergencies. Assisting with Special Projects: You may be called upon to assist with special projects or events, such as organizing office functions, coordinating catering for meetings, or assisting with marketing or promotional activities.