Greeting Visitors: You welcome visitors to the office, greet them warmly, and direct them to the appropriate person or department. You may also notify employees of visitor arrivals and ensure that visitors sign in and receive visitor badges if required. Answering Phones: You handle incoming calls, route them to the appropriate person or department, take messages, and provide information to callers as needed. You may also screen and prioritize calls for executives or managers. Responding to Inquiries: You provide information and assistance to callers and visitors regarding office location, hours of operation, services offered, and other general inquiries. You serve as a knowledgeable resource for individuals seeking information about the organization. Scheduling Appointments: You assist in scheduling appointments, meetings, and reservations for clients, employees, and visitors. This may involve coordinating schedules, booking conference rooms, and sending out meeting invitations. Managing Mail and Deliveries: You receive, sort, and distribute incoming mail, packages, and deliveries to the appropriate recipients. You may also prepare outgoing mail and packages for pickup or shipment. Maintaining Reception Area: You ensure that the reception area is clean, organized, and presentable at all times. This may include tidying up waiting areas, replenishing supplies, and arranging reading materials or promotional materials. Administrative Support: You provide administrative support to office staff, such as photocopying, faxing, filing, and data entry. You may assist with preparing documents, reports, and correspondence as needed. Security and Access Control: You monitor access to the office by ensuring that visitors sign in and follow security procedures. You may issue visitor badges, provide access cards or keys to authorized individuals, and enforce security protocols. Handling Emergencies: You are responsible for responding to emergency situations, such as medical emergencies or security incidents, by following established procedures and notifying appropriate personnel. Customer Service: You provide excellent customer service to clients, visitors, and employees by addressing their needs, resolving concerns, and ensuring a positive experience. You maintain professionalism, courtesy, and confidentiality in all interactions.