Receptionist Job in Kollam

Kollam, Kerala Full Time Date: 13 June 2024

Job description

Greeting and Welcoming Visitors: Welcome visitors, clients, and employees as they arrive at the office or reception area. Provide a warm and friendly greeting, offer assistance, and direct them to the appropriate person or department. Answering and Directing Phone Calls: Manage incoming calls on the main office phone line, answer inquiries, and direct calls to the appropriate individuals or departments. Take messages accurately and relay them promptly to the intended recipients. Receiving and Sorting Mail: Receive incoming mail, packages, and deliveries, and distribute them to the appropriate recipients. Sort and prioritize mail, packages, and courier deliveries for efficient handling and distribution. Scheduling Appointments: Schedule appointments, meetings, and conference room bookings for employees, clients, and visitors. Coordinate schedules, send meeting invitations, and confirm appointments to ensure smooth scheduling and coordination. Maintaining Reception Area: Keep the reception area clean, organized, and presentable at all times. Arrange seating, magazines, and promotional materials to create a welcoming environment for visitors and clients. Providing Information and Assistance: Respond to inquiries from visitors, clients, and employees regarding office location, directions, facilities, services, and general information. Provide accurate information and assistance in a courteous and professional manner. Managing Visitor Registration: Register visitors, issue visitor badges or passes, and maintain visitor logs for security and safety purposes. Follow established procedures for visitor check-in and check-out to ensure proper documentation and security clearance. Assisting with Administrative Tasks: Assist with various administrative tasks such as photocopying, faxing, scanning, and filing documents. Provide administrative support to office staff as needed to help maintain efficient office operations. Handling Incoming and Outgoing Correspondence: Receive, sort, and distribute incoming correspondence, including mail, email, and faxes. Prepare outgoing correspondence, mail packages, and arrange courier services as required. Maintaining Office Supplies: Monitor inventory levels of office supplies, stationery, and promotional materials. Order supplies, replenish stock, and coordinate deliveries to ensure adequate supply levels for office operations. Security and Access Control: Monitor access to the office premises, enforce security procedures, and ensure that visitors sign in and out as required. Collaborate with security personnel to maintain a safe and secure environment for employees and visitors. Providing Administrative Support: Provide administrative support to various departments or teams within the organization, including scheduling meetings, preparing documents, and assisting with special projects or events.