Greeting and Welcoming: Welcoming visitors and clients with a friendly and professional demeanor, creating a positive first impression of the organization. Answering and Directing Calls: Handling incoming calls, routing them to the appropriate person or department, taking messages accurately, and providing basic information. Scheduling Appointments: Managing calendars and scheduling appointments or meetings for executives or other staff members. Managing Correspondence: Sorting and distributing mail, emails, and packages to the relevant recipients within the organization. Maintaining Reception Area: Keeping the reception area tidy and organized, ensuring it reflects a professional image of the company. Providing Information: Responding to inquiries from visitors, clients, and employees regarding the company, its services, and other relevant information. Assisting with Administrative Tasks: Supporting administrative functions such as filing, photocopying, data entry, and maintaining office supplies inventory. Security and Access Control: Monitoring visitor access and maintaining security by following procedures and issuing visitor badges when necessary. Handling Payments: Processing payments for services or goods, if applicable, and maintaining records of transactions. Customer Service: Providing excellent customer service by addressing queries and issues promptly and professionally. Coordination: Assisting in coordinating meetings, events, or conferences, including booking conference rooms and arranging catering if needed. Problem Solving: Resolving minor administrative and operational problems independently or escalating issues to the appropriate personnel.