Greeting Visitors: Welcome visitors to the office with a warm and friendly demeanor. Provide assistance with signing in, issuing visitor badges, and directing them to the appropriate person or area. Answering Calls: Manage incoming calls and route them to the appropriate individual or department. Take messages accurately and relay them promptly to the intended recipient. Handling Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and deliveries. Ensure that parcels are logged, stored securely, and promptly delivered to recipients. Scheduling Appointments: Manage schedules and appointments for meetings, conferences, and events. Coordinate room bookings, equipment setup, and catering arrangements as needed. Maintaining Reception Area: Keep the reception area clean, organized, and presentable at all times. Ensure that reading materials, brochures, and company information are readily available for visitors. Assisting Guests: Provide assistance and information to guests, such as directions, transportation options, and local amenities. Anticipate their needs and offer assistance proactively to enhance their experience. Administrative Support: Provide administrative support to various departments, such as filing documents, data entry, and preparing correspondence. Assist with other tasks as requested by management or colleagues. Managing Visitor Records: Maintain accurate records of visitor log-in and log-out times for security and compliance purposes. Ensure that visitor information is handled confidentially and in accordance with company policies. Technology Management: Operate office equipment such as telephones, photocopiers, and fax machines. Troubleshoot basic technical issues and coordinate with IT support for resolution if needed. Security Procedures: Enforce security protocols by verifying the identity of visitors, monitoring access to the premises, and adhering to security procedures and protocols. Report any security concerns or incidents to appropriate personnel.