Greeting and Welcoming: Welcoming visitors, clients, and employees with a friendly and professional demeanor as they arrive at the office or reception area. Answering and Directing Calls: Managing incoming calls, transferring calls to appropriate individuals or departments, and taking messages accurately when necessary. Handling Correspondence: Sorting and distributing incoming mail and packages, as well as organizing outgoing mail and ensuring it reaches the post office or courier service. Scheduling and Appointment Management: Managing schedules and appointments for meetings, conferences, and appointments, including booking meeting rooms and notifying participants. Customer Service: Providing exceptional customer service by assisting visitors with inquiries, providing information about the organization, and directing them to the correct personnel or department. Maintaining Security: Monitoring access to the premises, issuing visitor badges, and ensuring compliance with security protocols to maintain a safe and secure environment. Administrative Support: Assisting with administrative tasks such as data entry, filing, photocopying, and scanning documents as needed by other departments. Maintaining Office Supplies: Monitoring and replenishing office supplies such as stationery, coffee, and snacks in common areas, ensuring availability for employees and visitors. Handling Emergencies: Responding calmly and effectively to emergency situations such as fire alarms, medical emergencies, or security incidents, following established protocols. Operating Office Equipment: Using office equipment such as photocopiers, printers, and fax machines proficiently to support daily operations. Multitasking and Prioritization: Managing multiple tasks simultaneously and prioritizing responsibilities based on urgency and importance. Communication Skills: Communicating effectively with colleagues, clients, and visitors both verbally and in writing, maintaining a professional and courteous demeanor at all times.