Greeting Visitors: Receptionists are often the first point of contact for anyone entering an office or establishment. They greet visitors in a friendly and professional manner, make them feel welcome, and direct them to the appropriate person or department. Answering Phone Calls: Receptionists handle incoming calls, transferring them to the appropriate person or department, taking messages when necessary, and providing basic information to callers. Managing Mail and Email: They may be responsible for sorting and distributing incoming mail and email, as well as preparing outgoing mail and packages. Scheduling Appointments: Receptionists often manage appointment schedules for employees or clients, coordinating meetings and ensuring that schedules are organized and efficient. Providing Information: Receptionists may be asked to provide information about the company, its products or services, and its policies to visitors, callers, or clients. Maintaining Records: They may be responsible for maintaining records such as visitor logs, appointment schedules, and contact lists. Assisting with Administrative Tasks: Receptionists may provide administrative support to other staff members, such as typing documents, filing, and data entry. Handling Inquiries and Resolving Issues: Receptionists often handle inquiries and resolve issues from visitors, callers, or clients, either directly or by directing them to the appropriate person or department. Ensuring Security: Receptionists may be responsible for monitoring security cameras, controlling access to the premises, and ensuring that visitors sign in and follow security protocols. Maintaining a Clean and Organized Reception Area: They ensure that the reception area is clean, tidy, and welcoming, with reading materials and other amenities available for visitors.