Customer Service: Pharmacy sales staff greet customers, answer phone calls, and provide assistance with inquiries related to medications, over-the-counter products, and pharmacy services. They strive to ensure a positive customer experience by addressing customer needs promptly and professionally. Medication Dispensing: Under the supervision of a pharmacist, pharmacy sales staff may assist with the dispensing of prescription medications. This may involve preparing medication labels, counting or measuring medications, and packaging prescriptions for patients. Inventory Management: They help manage pharmacy inventory by receiving and stocking medications, checking expiration dates, and ensuring adequate supply levels of commonly used medications and over-the-counter products. Point-of-Sale Transactions: Pharmacy sales staff process sales transactions for prescription medications, over-the-counter products, and other items sold in the pharmacy. They handle cash, credit card transactions, and insurance billing, ensuring accuracy in pricing and payment processing. Pharmacy Administration: They perform administrative tasks such as maintaining patient records, filing prescriptions, and organizing prescription files. They may also assist with billing and insurance claims processing. Patient Education: Pharmacy sales staff provide basic information to patients about their medications, including dosage instructions, potential side effects, and proper usage. They may also refer patients to the pharmacist for more in-depth counseling when needed. Health and Wellness Services: In some retail pharmacies, pharmacy sales staff may offer health and wellness services such as blood pressure monitoring, flu vaccinations, or medication synchronization programs to help patients manage their health. Product Promotion: They may assist with promotional activities and marketing campaigns to promote pharmacy services, products, and special offers to customers.