Customer Service: They provide excellent customer service by greeting customers, answering their questions, and assisting them with their purchases. They may also handle customer inquiries over the phone or via email and address any concerns or issues customers may have. Product Knowledge: Pharmacy sales staff have a thorough understanding of the products sold in the pharmacy, including prescription medications, over-the-counter medications, health supplements, and medical supplies. They provide information to customers about product availability, uses, dosages, and potential side effects. Assisting with Sales: They assist customers in finding the products they need and process sales transactions accurately and efficiently. They may operate cash registers, handle payments, and ensure that customers receive the correct items and proper documentation, such as receipts and prescriptions. Inventory Management: Pharmacy sales staff help manage pharmacy inventory by restocking shelves, monitoring product levels, and checking expiration dates. They may assist with receiving and unpacking shipments, verifying product quantities, and updating inventory records in the pharmacy's computer system. Merchandising and Displays: They contribute to the organization and presentation of products in the pharmacy, including setting up displays, arranging merchandise attractively, and promoting featured products or special promotions to increase sales and customer engagement. Patient Assistance Programs: Pharmacy sales staff may provide information to patients about available patient assistance programs or discount programs for medications, helping them access affordable healthcare options and medications when needed. Health Education: They may assist in providing basic health education to customers, such as information about common health conditions, medication adherence, proper medication use, and lifestyle recommendations for maintaining good health. Compliance and Regulations: Pharmacy sales staff ensure compliance with pharmacy regulations and policies related to sales transactions, patient confidentiality, medication handling, and safety protocols. They may assist in verifying prescription information and ensuring that customers understand prescription requirements and procedures. Team Collaboration: They work collaboratively with pharmacists, pharmacy technicians, and other pharmacy staff to provide seamless and efficient customer service. They communicate effectively with team members to coordinate tasks, address customer needs, and maintain a positive work environment. Continuing Education: Pharmacy sales staff may participate in training programs, workshops, or continuing education opportunities to enhance their knowledge of pharmacy products, regulations, and customer service skills, enabling them to provide high-quality assistance to customers and support the overall success of the pharmacy.