Pharmacy Sales Staff Job in Ernakulam

Ernakulam, Kerala Full Time Date: 03 July 2024

Job description

Customer Service: Providing excellent customer service by greeting customers, addressing inquiries, and assisting with medication needs. Ensuring a positive and welcoming experience for all pharmacy visitors. Prescription Processing: Receiving and processing prescription orders from healthcare providers. Inputting prescription information accurately into the pharmacy computer system and verifying patient information. Medication Dispensing: Dispensing prescription medications accurately and safely, following legal and regulatory requirements. Labeling prescriptions with necessary information, including dosage instructions and patient counseling points. OTC Product Knowledge: Providing recommendations and information on over-the-counter medications, supplements, and health products. Advising customers on the proper use, potential side effects, and interactions of OTC medications. Patient Counseling: Offering patient counseling on medications, including dosage instructions, potential side effects, drug interactions, and storage guidelines. Ensuring patients understand how to use their medications safely and effectively. Health and Wellness Advice: Providing health and wellness advice to customers, including lifestyle modifications, preventive care tips, and disease management strategies. Promoting medication adherence and patient education. Inventory Management: Monitoring inventory levels of medications and OTC products. Ordering, receiving, and restocking pharmacy shelves to ensure availability of medications and supplies. Cashier Duties: Ringing up purchases at the register, processing payments, and handling transactions accurately. Adhering to cash management policies and maintaining customer confidentiality. Pharmacy Operations Support: Assisting with pharmacy operations, such as maintaining cleanliness and organization of the pharmacy area, disposing of expired medications properly, and complying with pharmacy policies and procedures. Health Insurance Processing: Assisting customers with health insurance claims and processing, including verifying insurance information, submitting claims electronically, and addressing insurance-related inquiries. Promotions and Sales Initiatives: Participating in promotional activities, sales campaigns, and pharmacy marketing efforts. Educating customers on special offers, discounts, and loyalty programs. Continuous Learning: Participating in training programs, continuing education opportunities, and product knowledge sessions to stay updated with pharmacy regulations, healthcare trends, and new medications.