Customer Service: Greeting customers as they enter the pharmacy, providing a friendly and welcoming atmosphere. Assisting customers in locating products, answering questions about over-the-counter medications, health products, and supplements. Product Recommendations and Sales: Recommending products based on customer needs, health conditions, and symptoms. Explaining product benefits, usage instructions, potential side effects, and contraindications. Medication Dispensing Support: Assisting pharmacists in preparing and dispensing prescription medications. Retrieving medications from pharmacy shelves, counting pills, and labeling prescription containers under pharmacist supervision. Inventory Management: Monitoring and maintaining inventory levels of over-the-counter medications, health products, and supplies. Checking expiration dates, rotating stock, and restocking shelves to ensure availability of products. Point-of-Sale Operations: Operating cash registers, processing sales transactions, and handling payments from customers. Verifying insurance information for prescription drug purchases and assisting with billing inquiries. Patient Education and Counseling: Providing basic information to customers on medication usage, storage, and potential interactions. Referring customers to pharmacists for more detailed counseling on prescription medications and healthcare concerns. Health Promotion and Customer Outreach: Promoting pharmacy services such as immunizations, medication synchronization programs, and health screenings. Educating customers on wellness products, vitamins, and dietary supplements to support overall health. Regulatory Compliance: Adhering to pharmacy regulations, policies, and procedures related to medication dispensing, customer privacy, and controlled substances. Ensuring compliance with state and federal laws governing the sale of over-the-counter medications and health products. Customer Relationship Management: Building rapport with customers, addressing their concerns, and resolving customer complaints or issues. Maintaining professionalism and confidentiality in all customer interactions. Continuous Learning and Development: Staying informed about new products, health trends, and developments in pharmacy practice through training sessions and professional development opportunities. Enhancing product knowledge and customer service skills to provide accurate information and recommendations to customers. Pharmacy sales staff play a vital role in supporting pharmacy operations, ensuring customer satisfaction, and contributing to the overall success of the pharmacy retail environment. Their expertise in customer service, product knowledge