Customer Service: Greet customers as they arrive at the petrol station and assist them with their refueling needs. Provide courteous and efficient service to ensure a positive customer experience. Vehicle Assistance: Guide customers to the appropriate fuel pumps and assist them in positioning their vehicles for refueling. Offer assistance with fueling if requested, especially for elderly or disabled customers. Fuel Dispensing: Operate the petrol pump and dispenser to fill customers' vehicles with the requested amount of petrol. Monitor the fueling process to ensure accurate and safe dispensing of fuel. Payment Processing: Accept payment from customers for the petrol purchased. Process cash, credit card, debit card, or mobile payment transactions accurately and securely. Fuel Quality Control: Ensure that the petrol dispensed meets quality standards and is free from contaminants or impurities. Monitor fuel levels in storage tanks and perform quality checks as required. Safety Procedures: Adhere to safety protocols and guidelines to prevent accidents, spills, and fuel leaks during the refueling process. Follow proper procedures for handling fuel, including grounding the vehicle and avoiding static electricity buildup. Emergency Response: Be prepared to respond to emergencies such as fuel spills, leaks, or fires. Follow established procedures for containing spills, shutting off fuel pumps, and evacuating the area if necessary. Equipment Maintenance: Perform routine maintenance checks on petrol pumps and dispensers to ensure proper functioning. Report any malfunctions, leaks, or other issues to maintenance staff for prompt repair. Inventory Management: Monitor petrol inventory levels and replenish fuel supplies as needed to ensure availability for customers. Coordinate with suppliers and logistics teams to schedule fuel deliveries and manage stock levels. Environmental Compliance: Follow environmental regulations and guidelines for handling, storing, and dispensing petrol. Implement measures to prevent groundwater contamination and minimize environmental impact. Customer Communication: Communicate with customers regarding petrol prices, promotions, and loyalty programs. Provide information on fuel types, octane ratings, and additives to help customers make informed choices. Cleanliness and Maintenance: Keep the petrol station clean, organized, and well-maintained at all times. Sweep forecourts, clean fuel pumps, and dispose of litter and debris to ensure a neat and inviting environment for customers.