Office Staff Job in Ottapalam

Ottapalam, Kerala Full Time Date: 18 June 2024

Job description

Administrative Support: Data Entry: Entering and updating data in computer systems or databases. Filing and Documentation: Organizing and maintaining physical and electronic files, documents, and records. Scheduling: Coordinating appointments, meetings, and travel arrangements for executives or team members. Customer Service: Phone and Email Correspondence: Handling incoming calls, emails, and inquiries from clients, customers, or internal staff. Client Support: Providing assistance and resolving issues or concerns raised by clients or customers. Office Management: Supply Management: Ordering, stocking, and distributing office supplies and equipment. Facilities Coordination: Overseeing office maintenance, repairs, and ensuring a conducive working environment. Financial Tasks: Expense Tracking: Recording and processing expenses, reimbursements, and petty cash transactions. Invoicing: Generating and processing invoices, payments, and receipts. Coordination and Communication: Team Coordination: Assisting in coordinating projects, events, or activities among team members. Internal Communication: Facilitating communication within the office through memos, notices, or announcements. Technical Support: IT Support: Providing basic technical assistance to staff members, troubleshooting computer or software issues. Roles and Positions within Office Staff: Administrative Assistant: Supports executives or teams with administrative tasks, scheduling, and correspondence. Receptionist: Greets visitors, handles phone calls, and manages front desk operations. Data Entry Clerk: Enters and maintains data in systems or databases. Customer Service Representative: Interacts with customers or clients to address inquiries, complaints, or service requests. Office Manager: Oversees administrative tasks, office operations, and supports staff coordination. Skills and Qualifications: Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail. Communication Skills: Clear and professional communication, both verbal and written. Computer Literacy: Proficiency in using office software (e.g., Microsoft Office Suite) and familiarity with basic computer operations. Customer Service Orientation: Ability to interact courteously and effectively with clients, customers, or colleagues. Problem-Solving Skills: Capacity to address and resolve routine issues or challenges that arise in an office setting.