Office Staff Job in Kollam

Kollam, Kerala Full Time Date: 07 June 2024

Job description

Administrative Support: Office staff assist with administrative tasks such as answering phones, responding to emails, scheduling appointments, and managing correspondence. They may also handle data entry, filing, and other clerical duties to maintain organized records. Customer Service: Office staff serve as the first point of contact for customers, addressing inquiries, providing information about products and services, and resolving customer issues or complaints. They strive to deliver excellent customer service to enhance client satisfaction and retention. Accounting and Finance: Office staff assist with financial tasks such as invoicing, billing, and accounts receivable/payable. They may also help prepare financial reports, reconcile accounts, and support budgeting and forecasting processes. Human Resources: In some cases, office staff may assist with human resources functions, including recruitment, onboarding, and employee record-keeping. They may also coordinate employee benefits, process payroll, and assist with compliance-related tasks. Supply Chain and Procurement: Office staff may support supply chain management by maintaining inventory records, placing orders for office supplies and equipment, and coordinating with vendors and suppliers to ensure timely delivery of materials. Project Coordination: For companies involved in solar energy project development or installation, office staff may assist with project coordination tasks such as scheduling installations, coordinating with subcontractors, and tracking project timelines and milestones. Marketing and Sales Support: Office staff may provide support to the marketing and sales teams by assisting with lead generation, preparing marketing materials, updating website content, and managing social media accounts. They may also help organize events or trade shows to promote the company's products and services. IT Support: Office staff may provide basic IT support, such as troubleshooting computer issues, installing software updates, and maintaining office technology infrastructure. They may also assist with setting up and maintaining office networks, printers, and other IT equipment. Compliance and Regulatory Affairs: Office staff may assist with compliance-related tasks, such as maintaining documentation to ensure regulatory compliance, preparing permit applications, and staying updated on relevant industry regulations and standards.