Office Staff Job in Ernakulam

Ernakulam, Kerala Full Time Date: 08 May 2024

Job description

Administrative Support: Provide administrative support to office managers, supervisors, and other team members. This may include scheduling appointments, managing calendars, handling correspondence, and organizing meetings and events. Customer Service: Serve as a point of contact for clients, customers, and visitors. Greet visitors, answer phone calls, respond to inquiries, and provide assistance or information as needed in a professional and courteous manner. Data Entry and Record Keeping: Input data into electronic databases, spreadsheets, or other software systems accurately and efficiently. Maintain organized records of information, such as customer contacts, inventory levels, or financial transactions. Document Preparation and Processing: Prepare documents, reports, presentations, and correspondence using word processing software, spreadsheets, and presentation tools. Proofread documents for accuracy, format them according to company standards, and distribute them as necessary. Filing and Organization: Maintain filing systems, both physical and electronic, to ensure easy access to documents and records. File documents alphabetically, numerically, or chronologically, and retrieve files as needed for reference or retrieval. Office Supply Management: Monitor office supplies inventory levels and reorder supplies as necessary to ensure adequate stock. Keep track of office expenses, verify invoices, and process purchase orders for office supplies and equipment. Mail Handling and Distribution: Receive incoming mail, packages, and deliveries, and distribute them to the appropriate recipients. Prepare outgoing mail for postage, ensure proper packaging, and coordinate shipments with courier services as needed. Basic Bookkeeping and Accounting Tasks: Assist with basic bookkeeping tasks, such as recording financial transactions, processing invoices, and reconciling accounts. Input financial data into accounting software systems and assist with preparing financial reports or statements. Calendar and Appointment Management: Manage office calendars, schedule appointments, and coordinate meetings or conference calls. Confirm appointments with participants, send meeting invitations, and update calendars with any changes or cancellations. Office Maintenance and Upkeep: Ensure the office environment is clean, organized, and well-maintained. Coordinate with cleaning staff or facilities management to address maintenance issues, restock supplies, and maintain a professional appearance throughout the office. Technology Support and Troubleshooting: Provide basic technical support to office staff for computers, printers, phones, and other office equipment. Troubleshoot common hardware or software issues, escalate complex problems to IT support as needed, and assist with setting up new equipment or software. Team Collaboration and Communication: Collaborate effectively with colleagues, team members, and supervisors to accomplish shared goals and objectives. Communicate openly, share information, and contribute to a positive and productive work environment through teamwork and cooperation.