Front Desk Duties: Greet visitors, answer phone calls, and respond to inquiries from customers, clients, and employees. Direct incoming calls and visitors to the appropriate personnel or department. Appointment Scheduling: Schedule appointments, meetings, and service appointments for customers and employees. Coordinate schedules to optimize efficiency and minimize conflicts. Customer Service: Assist customers with inquiries, service requests, and complaints. Provide information about products, services, and dealership promotions. Ensure high levels of customer satisfaction and retention. Data Entry and Recordkeeping: Enter data into computer systems, databases, and spreadsheets. Maintain accurate records of customer information, sales transactions, inventory levels, and service history. Filing and Organization: Organize and maintain physical and electronic filing systems. File documents, reports, and correspondence in accordance with established procedures. Mail Handling: Sort and distribute incoming mail and packages. Prepare outgoing mail for postage and shipment. Coordinate courier services as needed. Office Supplies Management: Monitor inventory levels of office supplies and place orders as needed. Ensure that office supplies are stocked and readily available for employees. Document Preparation: Assist with the preparation and formatting of documents, presentations, and reports. Proofread and edit documents for accuracy and completeness. Meeting Coordination: Assist in coordinating meetings, conferences, and events. Reserve meeting rooms, arrange catering, and prepare materials and equipment as needed. Expense Tracking: Assist with tracking and reconciling office expenses, including supplies, travel, and other administrative costs. Prepare expense reports and ensure compliance with budgetary guidelines. Travel Arrangements: Coordinate travel arrangements for employees, including booking flights, hotels, rental cars, and other accommodations. Prepare travel itineraries and ensure travel expenses are properly documented and reimbursed. Safety and Security: Maintain a safe and secure office environment by enforcing security protocols, monitoring access to the premises, and reporting any safety hazards or incidents. Employee Support: Provide administrative support to employees, including assistance with HR-related tasks such as onboarding paperwork, timesheet management, and benefits enrollment. Special Projects: Assist with special projects and initiatives as assigned by management. Contribute to the overall efficiency and effectiveness of office operations.