Office Secretary Job in Kottayam

Kottayam, Kerala Full Time Date: 06 April 2024

Job description

Administrative Support: Assist with day-to-day administrative tasks, such as answering phones, responding to emails, managing calendars, scheduling appointments, and coordinating meetings or conferences. Correspondence Management: Draft, format, proofread, and distribute correspondence, memos, reports, or presentations. Handle incoming and outgoing mail, packages, or deliveries and ensure timely processing and distribution. Document Preparation and Management: Prepare documents, spreadsheets, presentations, and reports using office software applications (e.g., Microsoft Office suite). Maintain electronic and physical filing systems, organize documents, and retrieve information as needed. Communication Coordination: Serve as a liaison between internal staff, external clients, vendors, and visitors. Facilitate communication by relaying messages, coordinating meetings, and providing information or assistance as requested. Appointment Scheduling: Manage calendars, schedules, and appointments for executives or team members. Coordinate meeting logistics, confirm appointments, and send reminders to ensure punctuality and efficiency. Travel Arrangements: Assist in making travel arrangements for staff, including booking flights, hotels, transportation, and securing travel documents or visas. Coordinate travel itineraries, track expenses, and provide support during travel as needed. Meeting Support: Assist in preparing meeting materials, agendas, and presentations. Set up meeting rooms, arrange seating, and provide logistical support during meetings, including catering, audiovisual equipment setup, and note-taking. Customer Service: Provide friendly and professional customer service to internal staff, external clients, or visitors. Greet visitors, answer inquiries, direct calls, and resolve issues or concerns promptly and courteously. Data Entry and Recordkeeping: Enter data accurately into databases, spreadsheets, or other software applications. Maintain records, logs, or databases with updated information, such as contact lists, inventory records, or expense reports. Office Supplies Management: Monitor office supply levels, place orders for supplies, and replenish inventory as needed. Maintain stockrooms, supply closets, or storage areas in an organized and tidy manner. Event Planning and Coordination: Assist in planning and coordinating office events, celebrations, or special activities. Arrange venue bookings, catering, decorations, and entertainment, and ensure smooth execution of events. Confidentiality and Security: Handle confidential information and sensitive documents with discretion and confidentiality. Maintain security protocols, access controls, and privacy standards to safeguard sensitive information. Problem Solving and Decision Making: Address office-related problems, challenges, or issues proactively and resourcefully. Make decisions independently or escalate issues to appropriate personnel for resolution as needed. Multitasking and Prioritization: Manage multiple tasks and priorities simultaneously to meet deadlines and objectives. Prioritize workload effectively and adapt to changing priorities or urgent requests with flexibility and efficiency. Professionalism and Etiquette: Maintain a professional demeanor, appearance, and attitude in all interactions and communications. Demonstrate courtesy, respect, and diplomacy in dealing with colleagues, clients, and visitors to promote a positive office culture.