Guest satisfaction: Ensuring that guests receive exceptional service throughout their stay, addressing any concerns or issues promptly, and striving to exceed guest expectations. Staff management: Hiring, training, and supervising staff members across various departments, including front desk, housekeeping, food and beverage, maintenance, and recreational activities. Operations management: Overseeing day-to-day operations of the resort, including check-in/check-out procedures, room reservations, housekeeping, maintenance, and security, to ensure smooth and efficient functioning. Financial management: Managing budgets, expenses, and revenue streams to ensure profitability while maintaining high standards of service and amenities. Marketing and sales: Developing and implementing marketing strategies to attract guests and increase occupancy rates, as well as fostering relationships with travel agents, tour operators, and corporate clients to drive sales. Property maintenance: Ensuring that the resort facilities, grounds, and amenities are well-maintained, clean, and in good working condition, and overseeing repairs and renovations as needed. Safety and security: Implementing safety protocols and security measures to ensure the safety and well-being of guests and staff, including emergency preparedness plans and compliance with health and safety regulations. Guest activities and entertainment: Organizing and promoting recreational activities, events, and entertainment options for guests to enjoy during their stay, such as water sports, excursions, cultural performances, and themed dinners. Sustainability initiatives: Implementing environmentally friendly practices and sustainability initiatives to minimize the resort's impact on the environment and promote responsible tourism. Community relations: Building positive relationships with local communities, government authorities, and other stakeholders to support the resort's operations and contribute to the local economy and community development.