Diagnosis: Identifying and diagnosing hardware and software issues reported by laptop users. Laptop Technicians analyze symptoms, conduct tests, and troubleshoot problems to determine the root cause of malfunctions. Hardware Repair: Repairing or replacing faulty hardware components in laptops, including motherboards, processors, memory modules, hard drives, keyboards, screens, and batteries. Laptop Technicians use specialized tools and equipment to disassemble and reassemble laptops safely. Software Troubleshooting: Troubleshooting and resolving software-related issues such as operating system errors, driver conflicts, malware infections, and software crashes. Laptop Technicians use diagnostic tools, software utilities, and troubleshooting techniques to identify and fix software problems. Upgrades and Maintenance: Performing hardware upgrades, such as adding more RAM, upgrading storage drives, or installing new components to enhance laptop performance. Laptop Technicians also perform routine maintenance tasks, such as cleaning cooling fans, removing dust, and applying thermal paste to improve heat dissipation. Data Recovery: Assisting users with data recovery in cases of accidental deletion, formatting, or hardware failure. Laptop Technicians use data recovery software, backup solutions, and specialized techniques to recover lost or inaccessible data from laptops. Virus and Malware Removal: Detecting and removing viruses, malware, spyware, and other malicious software from infected laptops. Laptop Technicians use antivirus programs, malware removal tools, and security scans to disinfect laptops and protect user data. Customer Support: Providing technical support and assistance to laptop users, both in person and remotely. Laptop Technicians respond to service requests, troubleshoot issues, and offer guidance on laptop usage, maintenance, and best practices. Documentation and Reporting: Documenting repair activities, component replacements, and troubleshooting steps in service tickets or repair logs. Laptop Technicians maintain accurate records to track repair history, warranty information, and customer interactions.