Inside Sales Staff Job in Wayanad

Wayanad, Kerala Full Time Date: 21 June 2024

Job description

Lead Generation and Prospecting: Researching and identifying potential leads through various channels such as cold calling, email campaigns, social media, and lead databases. Qualifying leads based on predefined criteria to determine their interest and potential as customers. Sales Presentations and Product Demonstrations: Conducting virtual or phone-based sales presentations to showcase products or services, highlight features and benefits, and address customer needs. Demonstrating product functionality and value propositions to persuade prospects and move them through the sales funnel. Consultative Selling: Understanding customer requirements, challenges, and objectives through effective questioning and active listening. Offering tailored solutions and recommendations that align with customer needs to close sales opportunities. Proposal Development and Negotiation: Developing proposals, quotes, and presentations that outline pricing, terms, and contractual agreements. Negotiating terms and conditions to secure deals while ensuring alignment with company policies and customer expectations. Relationship Management: Building and maintaining strong relationships with prospects and existing customers to foster trust and loyalty. Providing ongoing support, addressing inquiries, and resolving issues to ensure customer satisfaction and retention. Sales Pipeline Management: Managing and updating CRM (Customer Relationship Management) systems to track sales activities, leads, and opportunities. Monitoring the sales pipeline, forecasting sales volumes, and reporting on key performance metrics to management. Market Intelligence and Feedback: Gathering market intelligence, competitor insights, and customer feedback to identify trends and opportunities for business growth. Providing feedback to marketing, product development, and management teams to refine sales strategies and improve offerings. Team Collaboration: Collaborating closely with marketing, product management, and customer support teams to align sales efforts with business objectives. Participating in cross-functional initiatives and sharing insights to enhance overall sales and customer experience.