Inside Sales Staff Job in Wayanad

Wayanad, Kerala Full Time Date: 11 June 2024

Job description

Prospecting and Lead Generation: Identifying and researching potential clients or customers through various sources such as databases, social media, and networking events. Initiating contact with prospects through outbound calls, emails, or other communication channels to introduce products or services and generate interest. Client Communication and Relationship Building: Engaging with prospects and clients in a professional and courteous manner to understand their needs, challenges, and requirements. Building and nurturing relationships with clients or customers through regular communication, follow-up, and personalized interactions. Product Knowledge and Presentation: Developing a comprehensive understanding of the company's products or services, including features, benefits, pricing, and competitive advantages. Articulating product value propositions effectively to prospects and addressing any questions, objections, or concerns they may have. Sales Presentations and Demonstrations: Conducting sales presentations, product demonstrations, and online meetings to showcase product capabilities and benefits. Tailoring presentations to address specific client needs, preferences, and pain points to demonstrate how the product or service can solve their problems or fulfill their requirements. Quoting and Proposal Creation: Generating price quotes, proposals, and sales contracts based on client requirements and discussions. Collaborating with sales managers or senior staff members to create accurate and compelling proposals that address client needs and align with company policies and pricing guidelines. Sales Pipeline Management: Managing the sales pipeline and tracking opportunities through various stages of the sales process. Updating CRM systems or sales software with relevant information, activities, and notes to ensure data accuracy and visibility. Closing Deals and Achieving Sales Targets: Negotiating terms, closing sales, and obtaining commitments from clients or customers to purchase products or services. Meeting or exceeding sales targets, quotas, and key performance indicators (KPIs) established by management. Customer Service and Support: Providing post-sales support and assistance to clients or customers as needed. Addressing inquiries, resolving issues, and ensuring customer satisfaction to foster long-term relationships and repeat business. Continuous Learning and Development: Staying updated on product knowledge, sales techniques, and industry trends through training, workshops, and self-study. Seeking feedback and coaching from sales managers or senior staff members to improve performance and develop professional skills. Documentation and Reporting: Maintaining accurate records of sales activities, customer interactions, and sales pipeline status. Generating sales reports, forecasts, and performance metrics to track progress against targets and provide insights for decision-making.