Inside Sales Staff Job in Thrissur

Thrissur, Kerala Full Time Date: 12 April 2024

Job description

Prospecting and Lead Generation: Identify and research potential customers or leads using various sources such as databases, social media, or inbound inquiries. Qualify leads based on criteria such as need, budget, timeline, and decision-making authority. Outbound Sales Calls: Make proactive outbound calls to prospects to introduce products or services, qualify leads, and generate interest. Engage prospects in meaningful conversations, build rapport, and uncover needs or pain points that your offerings can address. Product Knowledge: Develop a deep understanding of the products or services offered by your company. Stay updated on product features, benefits, pricing, and competitive advantages to effectively communicate value propositions to customers. Consultative Selling: Adopt a consultative selling approach to understand customer needs and recommend solutions that best meet their requirements. Ask probing questions, listen actively, and tailor your pitch to address the specific challenges or goals of each prospect. Sales Presentations: Deliver persuasive sales presentations or demonstrations to prospects, either over the phone, via web conferencing, or through pre-recorded videos. Highlight key features, benefits, and use cases to showcase the value of your offerings. Objection Handling: Anticipate and overcome objections raised by prospects during the sales process. Address concerns related to pricing, features, competition, or timing with confidence and empathy, using persuasive rebuttals and value propositions. Closing Deals: Guide prospects through the sales funnel and move them towards making a purchase decision. Use closing techniques such as trial closes, assumptive closes, or urgency tactics to encourage prospects to take action and commit to a purchase. Follow-Up and Relationship Building: Follow up with prospects at various stages of the sales cycle to nurture relationships, answer questions, and provide additional information or resources. Build trust and credibility over time to increase conversion rates and customer loyalty. CRM Management: Use a Customer Relationship Management (CRM) system to track and manage sales activities, leads, and customer interactions. Enter relevant data, update contact records, and generate reports to measure performance and identify opportunities. Collaboration with Sales Team: Collaborate with sales managers, account executives, and other team members to align sales strategies, share insights, and coordinate efforts. Provide feedback on market trends, customer preferences, and competitive intelligence to optimize sales effectiveness. Performance Metrics and Goals: Meet or exceed sales targets, quotas, or KPIs (Key Performance Indicators) set by the organization. Track metrics such as call volume, conversion rates, revenue generated, and pipeline velocity to assess performance and drive continuous improvement. Continuous Learning: Stay updated on industry trends, sales techniques, and product developments through ongoing training, webinars, workshops, and self-study. Seek feedback from supervisors or mentors to identify areas for skill development and growth.