Inside Sales Staff Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 27 June 2024

Job description

Lead Generation and Prospecting: Conducting outbound calls, emails, or other forms of communication to prospect and qualify leads. Researching potential clients and identifying decision-makers within organizations. Customer Engagement: Engaging with prospects to understand their needs, challenges, and pain points. Educating prospects about the company's products or services through effective communication. Sales Presentations and Demonstrations: Delivering compelling product presentations or demonstrations remotely to showcase features and benefits. Addressing questions or objections from prospects and providing suitable solutions. Proposal Preparation and Follow-Up: Assisting in the preparation of sales proposals, quotes, and contracts. Following up with prospects to discuss proposals, negotiate terms, and close sales. Customer Relationship Management: Building and maintaining strong relationships with prospects and clients. Providing ongoing support and addressing inquiries or concerns to ensure customer satisfaction. Sales Pipeline Management: Managing and updating CRM (Customer Relationship Management) systems or sales tracking tools to track interactions and progress. Monitoring the sales pipeline, identifying opportunities, and prioritizing leads for follow-up. Collaboration with Sales Team: Collaborating with sales managers, account executives, and other team members to align sales strategies and achieve sales goals. Participating in team meetings, sharing insights, and contributing to the development of sales strategies. Market Research and Competitive Analysis: Conducting market research to identify trends, competitors, and potential opportunities. Providing feedback to the sales and marketing teams on market dynamics and customer preferences. Sales Reporting and Analysis: Generating and analyzing sales reports, performance metrics, and forecasts. Using data to evaluate sales effectiveness, measure campaign success, and make data-driven decisions. Adherence to Sales Processes and Policies: Following established sales processes, procedures, and ethical standards. Ensuring compliance with legal and regulatory requirements related to sales activities and customer interactions. Continuous Learning and Development: Staying updated on product knowledge, industry trends, and sales techniques through training and professional development. Seeking opportunities to improve sales skills, enhance productivity, and contribute to personal and team growth.