Inside Sales Staff Job in Thiruvananthapuram

Thiruvananthapuram, Kerala Full Time Date: 31 May 2024

Job description

Prospecting: Identifying potential customers or leads through various sources such as databases, social media, or referrals. Outreach: Initiating contact with potential customers through phone calls, emails, or other communication channels to introduce products or services and generate interest. Qualifying Leads: Assessing the needs, budget, and purchasing authority of leads to determine if they are a good fit for the products or services being offered. Product Knowledge: Having a deep understanding of the features, benefits, and applications of the products or services being sold in order to effectively communicate their value proposition to customers. Sales Presentations: Delivering persuasive sales presentations or demonstrations to showcase the benefits of the products or services and address any objections or concerns raised by customers. Negotiation: Negotiating terms, pricing, and contracts with customers to close deals and achieve sales targets. Relationship Building: Building and maintaining relationships with customers to foster loyalty, repeat business, and referrals. Sales Support: Providing support to customers throughout the sales process, including answering questions, providing product information, and addressing any issues or concerns. CRM Management: Logging and tracking sales activities, customer interactions, and deal progress in a Customer Relationship Management (CRM) system to maintain accurate records and facilitate follow-ups. Collaboration: Collaborating with other team members, such as account managers, marketing professionals, and customer support representatives, to coordinate efforts and ensure a seamless customer experience. Continuous Learning: Staying updated on industry trends, competitor offerings, and sales techniques through training programs, workshops, or self-directed learning to continuously improve sales effectiveness.