Inside Sales Staff Job in Sultan Bathery

Sultan Bathery, Kerala Full Time Date: 28 June 2024

Job description

Lead Generation and Prospecting: Identifying potential customers or clients through research, inbound inquiries, and outbound prospecting efforts. Using various lead generation techniques, including cold calling, email campaigns, social media outreach, and networking, to create sales opportunities. Qualifying Leads: Conducting initial contact with prospects to assess their interest level, needs, budget, decision-making authority, and timeline. Qualifying leads based on predefined criteria and determining whether they are a good fit for the products or services offered. Product or Service Presentations: Delivering persuasive sales presentations, demonstrations, or pitches remotely to prospects using virtual platforms or web conferencing tools. Highlighting key features, benefits, and value propositions of products or services to address customer needs and pain points effectively. Sales Negotiation and Closing: Engaging in consultative selling techniques to understand prospect requirements, address objections, and position offerings as valuable solutions. Negotiating terms, pricing, and contracts with potential clients to secure sales agreements and achieve revenue targets. Customer Relationship Management: Building and maintaining strong relationships with prospects and existing customers through regular communication, follow-up calls, and personalized interactions. Providing exceptional customer service to address inquiries, concerns, or issues promptly and professionally. Pipeline Management: Managing and updating CRM (Customer Relationship Management) systems or sales tracking tools to maintain accurate records of sales activities, lead status, and sales opportunities. Monitoring sales pipeline metrics, such as lead conversion rates, sales forecasts, and revenue projections, to track progress against sales goals. Collaboration with Sales and Marketing Teams: Collaborating closely with sales managers, account executives, and marketing teams to align sales strategies with overall business objectives. Providing feedback from prospect interactions to inform marketing campaigns, product development, and sales process improvements. Continuous Learning and Development: Staying updated with industry trends, product knowledge, and sales techniques through training programs, webinars, and professional development opportunities. Adapting to new technologies, sales methodologies, and market dynamics to enhance sales effectiveness and achieve performance targets. Performance Metrics and Reporting: Generating regular reports, sales metrics, and activity summaries to evaluate performance, track key performance indicators (KPIs), and measure success against sales objectives. Analyzing sales data and trends to identify opportunities for improvement, refine sales strategies, and optimize sales processes. Adherence to Policies and Procedures: Following organizational policies, procedures, and compliance standards related to sales operations, data privacy, and ethical business practices. Upholding integrity and professionalism in all interactions with prospects, customers, and internal stakeholders.