Inside Sales Staff Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 23 April 2024

Job description

Prospecting and Lead Generation: You identify and prospect potential customers through various methods, including cold calling, email campaigns, social media outreach, and inbound inquiries. Customer Relationship Building: You establish and nurture relationships with prospects and leads to understand their needs, challenges, and buying behaviors. You build rapport and trust to become a trusted advisor and consultant to potential customers. Product Knowledge: You have a deep understanding of the products or services you are selling, including features, benefits, pricing, and competitive advantages. You can effectively communicate product value propositions and tailor your sales pitch to address customer needs. Sales Presentations and Demonstrations: You conduct sales presentations or demonstrations over the phone or through online channels to showcase product features and benefits to potential customers. You customize your presentations to address specific customer pain points and demonstrate how your product or service can solve their problems. Negotiation and Closing: You negotiate terms, pricing, and contracts with customers to secure sales and achieve revenue targets. You handle objections, overcome obstacles, and close deals effectively while ensuring customer satisfaction. Sales Follow-Up: You follow up with leads and prospects to nurture relationships, provide additional information, and address any concerns or objections. You maintain regular communication with customers throughout the sales process to keep them engaged and informed. Sales Administration: You handle administrative tasks related to sales, such as updating CRM systems, preparing sales reports, and managing sales documentation. You ensure that sales records are accurate and up-to-date for tracking and reporting purposes. Market Intelligence and Feedback: You gather market intelligence and customer feedback to identify trends, opportunities, and challenges. You provide insights and recommendations to management based on customer feedback and market research to improve products, services, and sales strategies. Continuous Learning and Improvement: You stay updated on industry trends, product knowledge, and sales techniques through training, workshops, and professional development opportunities. You continuously improve your sales skills and knowledge to achieve better results and performance. Collaboration and Communication: You collaborate with cross-functional teams, including marketing, product development, and customer service, to align sales efforts with business goals and objectives. You communicate sales plans, progress, and results to stakeholders and leadership.