Inside Sales Staff Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 16 April 2024

Job description

Lead Generation: Use various channels such as phone calls, emails, social media, and online platforms to identify and reach out to potential customers. Research and gather information on prospects to understand their needs, preferences, and buying behaviors. Prospecting and Outreach: Initiate contact with leads through cold calls, warm calls, and email campaigns to introduce automotive products or services. Qualify leads by assessing their interest level, budget, timeline, and purchasing authority. Product Knowledge: Develop a deep understanding of the automotive products, features, specifications, and benefits offered by your organization. Communicate product information effectively to prospects, highlighting key selling points and value propositions. Sales Presentations: Conduct virtual sales presentations, demonstrations, and product walkthroughs to showcase automotive products or services. Customize presentations to address the specific needs and interests of each prospect and overcome objections. Consultative Selling: Listen actively to prospects' needs, concerns, and pain points, and offer tailored solutions that align with their requirements. Position yourself as a trusted advisor and consultant, providing expert advice and guidance throughout the sales process. Relationship Building: Build rapport and nurture relationships with prospects through ongoing communication, follow-up calls, and personalized interactions. Establish trust and credibility by demonstrating expertise, professionalism, and integrity in all interactions. Proposal and Quote Generation: Prepare and send sales proposals, quotes, and pricing estimates to prospects based on their requirements and budget. Follow up on proposals to address any questions or concerns and close deals. Sales Pipeline Management: Manage and update the sales pipeline, tracking leads, opportunities, and sales activities using CRM software or sales tracking tools. Prioritize leads and opportunities based on their likelihood of conversion and potential value. Negotiation and Closing: Negotiate terms, pricing, and contractual agreements with prospects to reach mutually beneficial agreements. Close sales deals by obtaining purchase orders, contracts, or verbal commitments from prospects. Customer Relationship Management: Provide ongoing support and assistance to customers throughout the sales process, addressing their inquiries, concerns, and requests promptly. Maintain regular communication with customers to ensure satisfaction and identify opportunities for upselling or cross-selling. Market Research and Feedback: Gather market intelligence, competitor insights, and customer feedback to inform sales strategies, product development initiatives, and marketing campaigns. Share insights and feedback with sales management and product teams to drive continuous improvement and innovation. Continuous Learning and Development: Stay updated on industry trends, sales techniques, and best practices through self-study, training programs, and professional development opportunities. Seek feedback from sales managers, mentors, and peers to identify areas for improvement and growth in sales skills and performance.