Inside Sales Staff Job in Malappuram

Malappuram, Kerala Full Time Date: 03 June 2024

Job description

Lead Generation: Proactively reach out to potential customers through various channels like cold calling, email campaigns, and social media to identify sales opportunities and generate leads. Qualification: Qualify leads by understanding their needs, budget, timeline, and decision-making process to determine if they are a good fit for the products or services offered by the company. Product Knowledge: Develop a deep understanding of the products or services offered by the company, including features, benefits, use cases, and competitive advantages, to effectively communicate value to prospects. Sales Presentations: Conduct virtual sales presentations, product demonstrations, and consultations with prospects to showcase the benefits and features of products or services and address any questions or concerns they may have. Relationship Building: Build and maintain relationships with prospects through regular communication, follow-up, and personalized engagement to nurture leads and move them through the sales funnel. Sales Negotiation: Negotiate terms, pricing, and contracts with prospects to close deals and achieve sales targets. Use persuasive communication skills, objection handling techniques, and value-based selling strategies to overcome objections and secure agreements. Order Processing: Process sales orders accurately and efficiently, including entering orders into the company's system, verifying pricing and availability, and coordinating with other departments to ensure timely order fulfillment and delivery. Customer Service: Provide excellent customer service and support to prospects throughout the sales process, including addressing inquiries, resolving issues, and providing assistance as needed to ensure a positive buying experience. Pipeline Management: Manage and prioritize sales opportunities and leads effectively using CRM (Customer Relationship Management) software or sales tracking tools. Update records, track interactions, and follow up on leads in a timely manner to drive sales conversions. Sales Reporting: Maintain accurate records of sales activities, pipeline status, and performance metrics. Prepare regular reports and updates for sales management on sales forecasts, progress against targets, and key performance indicators. Collaboration: Collaborate with other members of the sales team, as well as marketing, product development, and customer support teams, to align sales efforts with business goals, share insights, and optimize sales strategies and tactics. Continuous Learning: Stay updated on industry trends, sales techniques, and product knowledge through training programs, workshops, and self-study. Continuously seek opportunities to improve sales skills and knowledge to enhance sales performance and effectiveness.