Inside Sales Staff Job in Kozhikode

Kozhikode, Kerala Full Time Date: 15 June 2024

Job description

Lead Generation and Prospecting: Identify and qualify potential customers through lead generation activities such as cold calling, emailing, and social media outreach. Research and gather information about prospects to understand their needs, challenges, and buying behavior. Sales Presentations and Demonstrations: Conduct product demonstrations or presentations to showcase features, benefits, and value propositions to prospects. Customize sales pitches based on the prospect’s industry, size, and specific requirements to effectively communicate how the product or service can address their needs. Consultative Selling: Act as a trusted advisor to prospects by understanding their pain points and offering tailored solutions that align with their business objectives. Provide product recommendations and insights to educate prospects on how the solution can solve their challenges and add value. Sales Negotiation and Closing: Handle objections and address concerns raised by prospects to move them through the sales funnel. Negotiate terms, pricing, and contracts to reach a mutually beneficial agreement and successfully close sales. Customer Relationship Management: Maintain relationships with existing customers to nurture loyalty, renew contracts, and identify upsell or cross-sell opportunities. Follow up with leads and prospects in a timely manner to ensure ongoing engagement and progress in the sales cycle. Sales Administration: Update CRM (Customer Relationship Management) software with accurate and up-to-date information on leads, prospects, and sales activities. Prepare sales reports, forecasts, and performance metrics to track progress against sales targets and goals. Continuous Learning and Improvement: Stay informed about industry trends, market conditions, and competitor activities to adapt sales strategies and techniques accordingly. Participate in training sessions, workshops, and professional development opportunities to enhance sales skills and product knowledge. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills to effectively articulate product benefits and negotiate with prospects. Sales Acumen: Strong sales instincts and the ability to understand customer needs, influence decision-making, and close sales. Technical Proficiency: Familiarity with CRM software, sales tools, and online communication platforms to manage leads and track sales activities. Problem-Solving Abilities: Capacity to identify challenges, propose solutions, and overcome objections during the sales process. Resilience: Ability to handle rejection, stay motivated, and maintain a positive attitude in a fast-paced and target-driven sales environment. Team Collaboration: Work effectively with colleagues in sales, marketing, and customer support to achieve collective sales objectives.